Absolutely first class care and medical attention! This consultant deserves a medal for his care and concern!
What Our Patients Say
Phoenix Hospital Group is committed to providing excellence in patient care; we are proud to say that 95% of patients said they would be ‘Extremely likely’ to recommend us to their friends and family. This is illustrative of the exceptional quality of care and patient experience we provide.
HWA Outpatient & Diagnostics Patient Feedback Quarter 4 2018
I have found my appointments with Dr Singhai very helpful and informative with regard to the treatment for my condition.
Knowledgeable about condition. Kind and understanding. Have faith in him.
Interested, kind and knowledgeable. Very happy with the treatment I am given.
Very good.
A pleasure to be seen by this very pleasant doctor.
He is a good doctor. He listens and remembers what you have told him previously. He seems genuinely concerned.
Our staff are dedicated to making sure that your patient experience is as comfortable and smooth as possible, we want patients to feel fully reassured at every stage of their journey with us. We have a dedicated Patient Experience Group which meets monthly to analyse all the latest patient feedback we have received. We look to identify any opportunities for improvement in the experience and service offered to patients. It shows that despite such high levels of patient satisfaction, we refuse to become complacent and retain a strong focus on continual improvement.
If you have any feedback or concerns about any aspect of the service provided please speak to any member of staff; alternatively, visit our Complaints and Feedback page for more information.
