Phoenix Hospital Group provides exceptional patient centred care through its state-of-the-art medical facilities, three of which are located within the Harley Street Medical Precinct in Central London and one of which is located in Chelmsford, Essex.
We work with consultants and referrers to provide excellent patient care through our growing portfolio of services and locations.
Our Vision is to be one of the leading independent providers of healthcare; working in partnership with our medical professionals and patients, we offer individual and personal care. We make sure they feel 100% reassured, special and unique at every stage. We work in partnership with our doctors and medical teams to provide the care the doctors would choose for themselves, treating all of our patients with compassion and kindness.
At Phoenix Hospital Group we strive to safely deliver a premium and innovative healthcare service adhering to the very highest standards of quality care and clinical excellence. We do this whilst preserving the rights and dignity of our patients, giving our employees the opportunity to grow and develop professionally.
We achieve this by:
We aim to make a difference in care to patients by:
We understand that when it comes to choosing a consultant it can be extremely confusing with endless choices. At Phoenix Hospital Group, we help narrow down that choice by hand-picking only the finest consultants to care for our patients. This means you can be confident you are in the best possible hands throughout your care at Phoenix.
Seeing patient satisfaction, whether reflected in statistics or in their feedback, gives us great satisfaction and a sense of purpose.
We understand that excellent care means going beyond technology and expertise, and is about focusing on individual patients’ needs . We appreciate that each journey is unique, and we are glad to have a positive impact in our patients’ experience, no matter how small it may be. We continually upgrade our state-of-the-art technology to ensure that our consultants always have access to the best possible facilities for treatment. We have a team of world-leading consultants across a range of specialties, most of whom hold or have held substantive consultancy posts within NHS teaching hospitals.
We aim to be at the forefront of private medical excellence and to have led the way in a number of medical specialties. The priority of our nursing team is to ensure that all patients are cared for in a way that is safe, effective and efficient. The aim is to provide excellent care, meeting the needs of each patient and ensuring and maintaining high levels of patient satisfaction.
We are also a learning organisation and support continual staff education and development, monitoring performance, listening to feedback from patients and service users and responding and improving when incidents occur or concerns are raised.