About Us
Management Team
Our management team, led by Chief Executive Andrew Barker, are all healthcare experts and pride themselves on delivering excellent care for our staff and patients.
Our management team, led by Chief Executive Andrew Barker, are all healthcare experts and pride themselves on delivering excellent care for our staff and patients.
The team are responsible for the day to day running of the hospital and developing plans for its future expansion. Andrew is supported by key heads of department, each with a specific brief to ensure that Phoenix Hospital Group delivers exceptional care.
Chief Executive Officer
Andrew started his career in the City in Mergers and Acquisitions and listed company corporate services before moving into healthcare management. Andrew then spent 11 years at the London Clinic, where he was responsible for operational management, development projects, governance and quality, strategic partnerships and the development of key stakeholder relations including the introduction of a number of innovations regarding Consultant engagement.
Andrew joined Phoenix Hospital Group in 2013, initially on a consultancy basis to advise on strategy and latterly was appointed as Group Chief Executive Officer. Andrew has been responsible for the transition of Phoenix into a thriving multi-site hospital group.
Medical Director
Dr Luttrell has considerable experience working within multi-site hospital groups, having previously served as Group Medical Director of BMI Healthcare. He has also held a number of Medical Directorships at BUPA and worked as a Medical Director, Chief Operating Officer, Consultant General Physician and Geriatrician in the NHS.
Steven joined Phoenix Hospital Group following the acquisition of One Healthcare in September 2023 and acted as Group Deputy Medical Director before becoming the Group Medical Director in August 2025.
Steven will be responsible for working with the Board and management team to deliver strong medical leadership, supporting our Consultants and maintaining the very highest standards of clinical and Consultant care.
Chief Financial Officer
An experienced finance leader, Matthew oversees all financial aspects of our group, ensuring we continue to provide outstanding patient care while maintaining a strong and efficient business model. Matthew has a wealth of experience, having played a key role in the growth of several healthcare businesses.
Chief Marketing Officer
Sue was previously the Marketing and Business Development Director at Leightons Opticians and Hearing Care, a large provider of optometry and hearing services. Further to this, Sue was also previously Group Marketing Director at Theo Paphitis Retail Group.
With Sue’s previous roles, she has a wealth of experience across digital marketing, business to business and direct to consumer marketing. Sue is responsible for all of our sales and marketing activities, brand management, business development and our bookings and appointment teams.
Director of Quality
Elizabeth leads on all clinical governance matters within the Phoenix Hospital Group including liaison with the Care Quality Commission, risk, safety and audit and ensuring we embed a safety and learning culture in all that we do.
Hospital Director, Chelmsford and One Hatfield
Starting her career within the Spire Healthcare group. She was part of the senior management team that successfully led a hospital from a CQC rating of Requires Improvement to Good, receiving Outstanding for Caring. She was instrumental in developing and rolling out inter-departmental working groups implementing new governance to support patient safety and commercial growth, as well as creating KPIs to manage performance against these. She was also the lead for commercial development, implementing several new services successfully over 7 years.
Natasha is responsible for the hospital’s day-to-day operations. Her priority is patient safety, and focus is of the commercial development and service offering; supporting both patients and consultants.
Hospital Director, London
Marcus is responsible for all elements of our operational delivery in London at the Weymouth Street Hospital and our Harley Street campus. Marcus has a strong track record in senior leadership roles in London hospitals most latterly as Chief Executive of Harley Street Specialist Hospital. Prior to this, Marcus worked at a senior level across a number of leading hospitals.
Hospital Director, One Ashford
Having worked in healthcare her whole career, Jo brings a wealth of experience to One Ashford Hospital. Jo has managed private hospitals, worked in the NHS and within the pharmaceutical industry in business development and management roles.
Jo went to school in Ashford and has always lived within the area so she knows and understands the local market’s challenges and requirements.
Along with this experience and insight, Jo brings a passion to deliver excellent clinical care and patient experience.
All clinical staff are professionally registered and undertake regular training, including basic and advanced life support, infection control, health and safety and customer care. In addition, staff undertake numerous post-graduate educational courses to ensure that patients benefit from the latest advances in clinical care.
