Ward Manager

Posted on: March 3rd, 2021 by Phoenix Hospital Group No Comments

Phoenix Hospital Group is a dynamic, fast growing Independent Hospital Group which currently operates two hospitals in Central London and Essex and two Harley Street outpatient and diagnostic centres. The Weymouth Hospital is a short stay elective hospital, registered for 17 beds, accepting planned and urgent surgical admissions, with a focus on Cosmetic Surgery, Gynae, Pain, Orthopaedics, Max Facs and General surgery to name a few. The Consulting and Diagnostic rooms at 9 and 25 Harley Street are part of the Phoenix Hospital Group. The Outpatient sites are closely affiliated with Weymouth Street Hospital and provide pre-operative consulting, minor procedures,  diagnostics and post-operative follow up care for patients.

Key Accountabilities & Output

  • Ensure the smooth running of wards at all times whilst ensuring all staff are delivering the highest levels of safety, care and customer service to both our patients and Consultants.
  • To establish and maintain highest levels of communication with patients, consultants and across other departments
  • To provide visible leadership, direction and effective communication to ensure high levels of nursing staff engagement across the teams
  • To develop own knowledge and skills and contribute to the development of others.
  • To ensure that the clinical skillset of staff maintained to the highest level to ensure a safe and quality service is delivered
  • To monitor and maintain health, safety and security of all patients and staff both on the wards and across the company
  • To contribute to the implementation of new services
  • To contribute to quality improvement.
  • To promote people’s equality, diversity and rights.
  • To lead others in the development of knowledge, ideas and work practice.
  • To plan, allocate, assess and provide feedback to team members.
  • To maintain and support the efficient use of physical and/or financial resources.
  • Managing and training of junior and nurse staff.
  • Working alongside other senior leaders and participate in the Duty Clinical Manager rota
  • Effective strategic resource management.
  • Supporting the implementation of local Clinical Governance Strategy.
  • Satisfactory completion of objectives as agreed at appraisal and monthly supervision.
  • Serious incident reviews and implementation of recommendations.
  • Demonstrates clear application of continuing professional development portfolio.
  • Providing strong and robust leadership in the clinical environment using the core skills of facilitation, negotiation, conflict resolution, teaching and delegation.
  • Facilitates delivery of practice and support supervision
  • To participate and take on active lead in organisational clinical and nursing audit programmes, ensuring any learning is implemented and maintained
  • Developing a coaching culture within the clinical environment
  • Work clinically when the need arises
  • Maintains positive Consultant engagement to gain feedback and taking action to address any concerns raised
  • Act as a credible role model, promoting high quality patient care
  • Ensure regular meetings take place, promoting a culture of learning, openness and improvement
  • Managing the housekeeping team across the hospital and ensuring standards are always maintained
  • Demonstrates experience, knowledge and compliance with CQC standards

Qualifications / Skills & Knowledge / Qualities:

  • RN with proven ward management experience
  • Experience of positively promoting equality and diversity and a positive attitude across the team
  • Experience of people management
  • Demonstrable clinical leadership skills
  • Effective and confident coaching and teaching skills
  • Negotiation and diplomacy skills
  • Resilient practitioner
  • Excellent communicator both verbally and in writing
  • Demonstrable computer skills

Bank Staff Nurse (Ward)

Posted on: February 18th, 2021 by Phoenix Hospital Group No Comments

The Weymouth Street Hospital, 9 Harley Street and 25 Harley Street are part of the Phoenix Hospital Group. The hospital is an acute care hospital, registered for 17 beds, accepting planned and emergency/urgent surgical admissions, with a focus on Cosmetic Surgery. The Consulting and Diagnostic rooms at 9 and 25 Harley Street are part of the Phoenix Hospital Group.  The clinic is closely affiliated to Weymouth Street Hospital and provides pre-operative consulting, minor procedures and diagnostics and post-operative follow up care for patients of the visiting consultants. 

We are currently looking for a Bank Staff Nurse.

Role Purpose

  • To ensure that standards of patients care are consistently maintained at all times in accordance with agreed operational policies as a skilled member of the nursing team
  • To promote and safeguard the well-being and interests of all patients, employees and visitors
  • To ensure that the highest standards of patient and customer care are maintained at all times
  • To assist senior staff in the management of the hospital
  • To provide effective leadership and management in their absence

Key Accountabilities & Output

  • Assess, implement and evaluate nursing care with an evidence based approach, providing a high standard of clinical and customer care to all patients
  • Assist with the creation and review of patient centered standards of care
  • Understand the role of the Ward Manager and to support them in achieving hospital business plan
  • Promote an environment receptive to change
  • Attend and participate in ward meetings
  • Participate in the mentorship of HCA’s and new starters
  • Provide a supportive environment staff
  • Support colleagues and work co-operatively to promote good team morale on the ward
  • Identify areas for personal and professional development plus that of junior staff
  • Maintain and expand professional knowledge participating in nursing / hospital educational programs
  • Be able to initiate hospital emergency procedures
  • Assist in the provision of a ward environment conducive to learning
  • Act as a professional and positive role model all to colleagues
  • Involve all staff in the ward team
  • Adhere to nursing and hospital policies
  • Complete an orientation program for new staff
  • Effective communication with team members and other colleagues in the hospital
  • Understand how your actions impact on the marketing of the hospital
  • Respond to telephone calls appropriately
  • Resolve patient / customer concerns where possible and escalate issues if not resolved
  • Promote cost effective utilization of resources
  • Become competent in the use of the in-house computer system
  • Perform any other reasonable duties as required and requested by the Ward Manager and other senior staff
  • Taking of blood samples as required
  • Post-operative dressings as required
  • Making appointments for radiology test as required
  • Chaperoning patients as required
  • Ensuring all charges are recorded and processed accurately and in a timely way
  • Support minor procedures i.e. ENT, dermatology and podiatry
  • Maintaining the consulting rooms and ensuring these are organized and welcoming to Consultants, patients and visitors

Qualifications / Skills & Knowledge / Qualities:

  • Registered Nurse with 2+ years post qualification experience
  • Presently working in an acute hospital environment – essential
  • Experience in a private hospital environment  -desirable
  • Experience in mentoring colleagues and HCA’s Enthusiastic and committed, a team player, flexible, physically able to carry out the role, sensitive to patient needs

Bank Healthcare Assistant (Ward)

Posted on: February 18th, 2021 by Phoenix Hospital Group No Comments

The Weymouth Street Hospital is part of the Phoenix Hospital Group. The hospital is an acute care hospital, registered for 17 beds, accepting planned and emergency/urgent surgical admissions with a special emphasis in Cosmetic Surgery.

We are currently looking for Bank Healthcare Assistant.

Role Purpose
  • The Healthcare Assistant is under the supervision of a registered nurse
  • To ensure that the highest standards of patient and customer care are maintained at all times
  • To promote and safeguard the well-being and interests of all patients, employees and visitors
  • To assist in the pre-operative and post-operative care of patients
Key Accountabilities & Output

Working under the supervision of an RGN, duties will include:

  • Assist with patient admission process
  • Post-operative dressings (following competency)
  • Monitoring the post-operative patient
  • Chaperoning patients as required
  • Ensuring all charges are recorded and processed accurately and in a timely way
  • Support minor procedures i.e. ENT, dermatology and podiatry
  • Maintaining patient rooms and stock in clinical areas ensure these are organized and welcoming to Consultants, patients and visitors

In addition:

  • Promote effective communication within the hospital
  • Adhere to the hospital / clinic and nursing policies, procedures and standards
  • Attend and participate in staff meetings
  • Contribute to the achievement of the hospital budget by promoting the  cost effective utilization of resources
  • Report to the lead nurse any queries or concerns
  • Support colleagues and work co-operatively to promote good team morale within the clinic
  • Respond appropriately to telephone calls
  • Be able to initiate clinic emergency policies and procedures
  • Participate in personal development and appraisal system
  • Become competent in the use of the in-house computer system
  • Show initiative and work as a team
  • Take a lead on problem solving when required
Qualifications / Skills & Knowledge / Qualities:
  • NVQ level 2 or 3 or committed to working towards an NVQ award
  • Presently working in an acute hospital environment
  • High level of communication and interpersonal skills
  • Understanding of customer care
  • IT skills
  • 1 – 2 years minimum experience in a healthcare or “caring” environment, within private healthcare would be an advantage
  • Enthusiastic and committed, a team player, flexible, physically able to carry out the role, sensitive to patient and consultant needs
  • Have Basic Life Support training