Phoenix Hospital Chelmsford Launches Dedicated Paediatric MRI Service, Enhancing Comprehensive Family Care

24th June 2025 By Phoenix Hospital Group

Phoenix Hospital Chelmsford is delighted to announce the launch of its brand-new Paediatric MRI service, a major step forward in delivering fully comprehensive, family-focused healthcare. This new service enhances the hospital’s already popular paediatric offering, providing local families with access to advanced diagnostic imaging in a safe, supportive, and child-friendly environment.

The addition of paediatric MRI means families no longer need to travel far for specialist imaging. With this local solution, Phoenix Hospital Chelmsford continues to deliver on its promise of accessible, high-quality care for every member of the family.

“Our new paediatric MRI service is a vital step in making our paediatric offering truly complete,” said Hospital Director Natasha Browne for Phoenix Hospital Chelmsford. “We understand how stressful a clinical environment can be for children and their families, which is why we’ve designed this service to be as reassuring and seamless as possible for both the adults and the children.”

To further support young patients who may feel anxious during their visit, the team has also introduced a new member of the team: Phoenix the MRI mascot. Phoenix is a friendly, comforting toy robot who helps guide children through their MRI journey, making the experience more engaging and less intimidating.

This initiative reflects the hospital’s ongoing commitment to improving the patient experience and ensuring that every child feels safe, supported, and understood. “We are always looking at ways to make the patient experience as stress-free as possible,” Natasha added. “Working closely with users and reviewing feedback, Phoenix the mascot is just one example of the many ways we’re implementing patient-led initiatives and putting children at the heart of our care.”

The service is supported by a team of experienced radiologists and paediatric specialists, using the latest MRI technology to deliver high-resolution imaging with reduced scan times and enhanced comfort.

Phoenix Hospital Chelmsford invites families across Essex and beyond to discover the benefits of a local, trusted healthcare provider that puts children’s wellbeing first.

To find out more and to book a paediatric MRI scan, please click here or alterantively you call one of our patient advisers on 01245 801234