Role: HR Officer

Location:  Central London

Contract: Permanent, full-time


Phoenix Hospital Group is a dynamic, fast growing independent hospital group which currently operates two hospitals in central London and Essex and two Harley Street outpatient and diagnostic centres. It has ambitious plans to grow and is now keen to appoint an exceptional HR Officer to support the next stage of its development.

This role will be responsible for the provision of comprehensive, accurate, timely and high quality advice and service to the business in the areas of HR and training; payroll and benefits administration; pre-employment checks and offer generation; leaver management including exit interviews and data monitoring and reporting.

Duties include but are not limited to:

  • Be first point of contact for employees and line managers, providing general advice on all areas of HR;
  • To provide support and take advice on grievance, disciplinary, redundancy and other ER related cases;
  • Responsible for the monthly payroll for all Phoenix Hospital Group sites;
  • Maintain employee records according to legal requirements and undertake periodic employee compliance checks;
  • Maintain a filing system to ensure documents and information are retained and easy to locate;
  • Assisting with preparing and updating job descriptions across all company departments;
  • Support and work with the management team to fill current vacancies, taking part in any recruitment or sourcing initiatives when needed;
  • Take ownership of the on-boarding process for all new employees, including offers of employment, references, DBS check, right to work checks, Occupational Health clearance, professional registration checks;
  • Oversee and coordinate the monthly corporate induction programme for new starters;
  • To support the implementation of new HR policies and procedures;
  • To organise, attend and take minutes at meetings;
  • Point of contact for external training organisations and to organise practical training sessions for staff;
  • Responsible for the UK Visas and Immigration Sponsorship Management System;
  • To be responsible for the administration of the Phoenix pension, life assurance, cycle to work and health insurance arrangements;
  • Provide administrative and secretarial support to the Chief Executive the absence of the Chief Executive’s PA;
  • Additional reasonable duties which fall within the remit of this role.


  • Good interpersonal, organisational and communication skills
  • Experience working in a busy, high performing office environment
  • Educated to degree level or equivalent
  • CIPD membership is desirable
  • Strong written and verbal English skills
  • A working and up-to-date knowledge of IT systems (to include Excel, Outlook, PowerPoint and Word)
  • Problem solving skills
  • Professional telephone manner
  • Excellent time management skills
  • Team Player
  • Friendly/approachable
  • Able to handle information of a confidential nature.


We value our staff members and want them to feel motivated and rewarded. We offer a competitive package of benefits to all permanent staff members of Phoenix Hospital Group including:

  • Pension Scheme
  • Life Assurance
  • Medical Insurance
  • Subsidised restaurant at Weymouth Street Hospital
  • Season ticket loan
  • Employee discount at our health facilities
  • 33 days annual leave (including bank holidays) increasing with length of service
  • Annual summer and Christmas parties
  • Career development
  • Refer a friend scheme
  • Cycle to work scheme


If you think you will be a great fit, please apply now!

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