Role: Credit Controller

Job Type: Full Time

Hours: 37.5 hours per week

Location:  Harley Street


Phoenix Hospital Group is a dynamic, fast growing independent hospital group which currently operates two hospitals in central London and Essex and two Harley Street outpatient and diagnostic centres.

We are currently looking for  Credit Controller to support the finance function by contributing to the efficient running of credit control for all patient related transactions.

The successful candidate will be a strong team player with the ability to work flexibly and demonstrate tact and diplomacy. They will show a high degree of accuracy and attention to detail and will demonstrate strong problem-solving skills. The ability to meet deadlines and work under pressure are essential. You will be accountable for the collection of payments from patients, private medical insurers and other funders. You will also be responsible for some cash management.

Duties & Responsibilities include but not limited to

  • Allocating patient receipts
  • Bank Account Statements daily update to ensure the bank reconciliation process is kept up to date
  • Maintaining accurate aged debtor reporting
  • Maintaining and updating the debt management cycle process
  • Preparing reports for management to review aged debt highlighting potential bad debt issues
  • Processing debt claims via the small claims court process
  • Developing and maintaining KPI’s for debt management
  • Monitoring the PMI invoice submissions on Healthcode and flagging issues on a timely basis to other members of the finance team and the supervisor

Skills and Experience

  • Previous finance admin experience is essential preferably credit control
  • Previous admin experience within a healthcare environment is desirable
  • Strong communication skills
  • Focus on excellence and customer service
  • Well-developed systems skills including use of excel and various patient billing systems including Lumeon, Clinic Office, Compucare and Healthcode
  • Positive and collegiate approach

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