Role: Communications and Events Assistant      

Location: Central London

The salary for this role is Competitive + comprehensive benefits package


Phoenix Hospital Group is a dynamic, fast growing independent hospital group which currently operates two hospitals in central London and Essex and two Harley Street outpatient and diagnostic centres.

This is an exciting new role and a unique opportunity to join a growing private healthcare provider where you can really make your mark, develop your communications skills and expand the role to meet a growing business.

We are looking for a talented communicator to join our marketing team, where you will lead on our internal and external comms and implementing our stakeholder engagement strategy. You will deliver engaging internal & external communications and successful events to showcase the capabilities of Phoenix Hospital Group (PHG) to our stakeholders. Playing a leading hand in delivering core messages; fostering team work and increasing staff & clinical engagement, you will be key part of our marketing team.

Duties and Responsibilities

  • Develop and implement an annual communications calendar for key stakeholders that will increase engagement
  • Plan, organise and deliver networking and educational events that will connect PHC stakeholders (e.g. consultants, GPs, patients) and increase patient referrals
  • Plan, organise and deliver staff events (e.g. Christmas/Summer parties) to motivate and thank staff.
  • Prepare and deliver regular e-newsletter to key stakeholders (including staff & consultants) constantly striving to increase engagement rates
  • Manage Phoenix Intranet to ensure existing content is kept up to date and new content added to ensure compliance with CQC requirements
  • Communicate and engage employees with the company’s vision, mission and values to ensure it is fully embraced, supported and remembered
  • Update and produce Consultant Directory on an annual basis and distribute to relevant audiences
  • Support the HR function with staff communications and engagement activity, to include staff induction, staff award schemes, staff survey & exit reviews
  • Support Governance Team with developing communications to ensure CQC compliance and staff safety
  • Support other ad-hoc stakeholder communications as appropriate and necessary
  • Be an active and involved member of the marketing team taking on ad hoc tasks and projects as requested
  • Champion excellence in all activities and be an ambassador for all Phoenix Hospital Group facilities and services;
  • Any other reasonable request as requested by management.

Skills and Experience

  • Educated to degree level, (ideally Marketing/Comms/PR)
  • A marketing all-rounder, with online/offline marketing & internal/external comms expertise
  • An excellent communicator, both written and verbal, with the ability to write engaging and compelling copy for a range of audiences and purposes
  • Outstanding interpersonal, stakeholder and relationship management skills
  • Some experience of managing and delivering events is an advantage
  • A proficient user of MS Office packages (Word, Excel, PowerPoint)
  • Experience using a range of marketing tools and systems such as Wordpress, MailChimp, Canva would be an advantage
  • Strong organisational and project management skills with the ability to prioritise a busy workload with competing priorities.
  • An adaptable team player, who’s happy working in a fast-paced environment
  • Excellent time-management skills
  • Positive, professional and proactive manner, highly motivated with a will to succeed
  • Brilliant ambassador


We value our staff members and want them to feel motivated and rewarded. We offer a competitive package of benefits to all permanent staff members of Phoenix Hospital Group including:

  • Pension Scheme
  • Life Assurance
  • Employee Assistance Programme
  • Medical Insurance
  • Subsidised restaurant at Weymouth Street Hospital
  • Season ticket loan
  • Employee discount at our health facilities
  • 33 days annual leave (including bank holidays) increasing with length of service
  • Cycle to work scheme
  • Annual summer and Christmas parties
  • Career development
  • Refer a friend scheme

If you think you would be a great fit, apply now!

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