Patient Safety Officer

Role: Patient Safety Officer

Location: Harley Street

Contract: Permanent, full-time

Salary: Salary negotiable dependant of experience

Phoenix Hospital Group is a rapidly growing, dynamic independent hospital group undergoing some exciting progress. To support with this, we are looking for a proactive Patient Safety Officer to join our fantastic Governance team. The role will be based in one of our beautiful clinics in central London.

Role Purpose:

To play a participative and active role in ensuring clinical departments provide safe, high quality patient centric care.
To investigate clinical incidents and play an active role in dissemination of learning to our clinical teams
To ensure compliance with health and safety, quality, governance, policies and procedure.
To be a proactive member of the Clinical Governance department and to participate in projects and tasks as required.
To act as an ambassador for Phoenix Hospital Group with Consultants, Staff, patients and visitors.

Core Responsibilities:

Co-ordinating patient safety incidents and investigating incidents.
Dissemination of learning from incidents and implementing recommended improvements.
Adhering to Care Quality Commission (CQC) standards ensuring safe practices are in place.
To ensure effective systems and processes are in place to consistently satisfy CQC requirements.
Participate in team meetings following patient safety events and liaise with patients and families accordingly.
To develop effective system to regular review and improve patient satisfaction & quality.
Participate in the development and implementation of governance policies and procedures in line with current good practice, and to identify and advise on governance issues, as required.
To ensure that systems are in place to enable Phoenix Hospital Group to comply with its statutory reporting requirements.
To work effectively with a range of internal and external stakeholders, including the Professional Standards Authority and other regulators.
Deal with correspondence, collating information and writing reports, ensuring decisions made are communicated to the relevant stakeholders.
Provide support on regulatory and compliance matters which may arise from time to time and to lead where appropriate on the delivery of any compliance requirements (e.g. Data Protection).
Respond to any complaints which may arise from clinical incidents and manage any responses required as necessary.
Undertake any other duties commensurate with this post.

Knowledge / Skills / Qualifications / Personal Attributes:

Experience in incident investigation
Root Cause analysis training- desirable
General experience in a healthcare setting
Experience of involvement in Quality, Regulatory Compliance, Governance and risk management frameworks
Strong organisational and planning skills, including risk management.
Strong interpersonal skills.
Knowledge of NMC and HPC Codes and guidelines and their implications for practice.
Knowledge of the Health & Social Care Act and Care Quality Commission Requirements.
Knowledge of Quality Assurance tool

Benefits

We value our staff members and want them to feel motivated and rewarded. We offer a competitive package of benefits to all permanent staff members of Phoenix Hospital Group including:

Pension Scheme
Life Assurance
Employee Assistance Programme
Private Medical Insurance
Subsidised restaurant at Weymouth Street Hospital
Season ticket loan
Employee discount at our health facilities
33 days annual leave (including bank holidays) increasing with length of service
Annual summer and Christmas parties
Career development
Refer a friend scheme

If you think you will be a great fit, please apply below!

Apply Online